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Contact Us

If you would like to learn more about what we offer, or have any questions about our upcoming events or activities, we'd love to hear from you! Check out our FAQ's first to see if we can answer your query, and if not, use the form to get in touch with our team!
 

Frequently Asked Questions

I want to book in a bike repair, buy a pre-loved bike, donate a bike or speak to someone about a mechanical issue.

Our Lenton Abbey Park bike workshop opens every day except for Saturdays between 10am and 1pm. Our amazing volunteers run our workshop and they are available to help keep your bike in tip top condition.

You can find us at Lenton Abbey Park - next to Audley Avenue, Nottingham, NG9 2SF

I'd like to post you a good old-fashioned letter - what is your address?

Our postman will love you for it! Address is to RideWise, c/o The Lenton Centre, Willoughby Street, Nottingham, NG7 1RQ.

I'd like to send a quick email, who do I contact?

Great! We would love to hear from you, you can contact us at customerservices@ridewise.org.uk

Do you provide community cycle training outside of the Nottingham and Nottinghamshire area?


Whilst we love helping people learn to ride, we’re best placed to do this within the communities that we work with regularly. Unfortunately, at the moment this means we’re unable to provide regular community training outside of Nottingham and Nottinghamshire.


I’m interested in becoming a cycling instructor - do you have any courses?


Yes! We run monthly OFQUAL registered Cycle Instructor training courses, where you can learn all the skills to move to a greener, healthier career. Drop us a line and we’ll let you know when the next dates are.

 

Do you have bikes for disabled people?


Yes! We believe that access to suitable bikes shouldn’t be a barrier and so we have a wide selection of bikes suitable for supportive, accessible cycling – we want everyone to love cycling as much as we do! If you’d like to use one of our supportive bikes at a training session then please let us know when you book your session. This helps us to make sure the right bike is available for every learner. 

 

Where are your Community Cycle Centres?


Our centres are at Bulwell Forest Recreation Ground, Harvey Hadden Stadium, King Edward Park in  Sneinton and Lenton Abbey Park in Nottingham. Plus, we have pop up centres across the City and County areas.


How do I book a session?


You can either phone us on 0115 9552288 or visit our booking page.


How much does it cost for cycle training?


Some of our cycle sessions are free of charge, because we’ve been able to secure grants to cover the costs of running them. You can find all of these sessions in our ‘book now’ page. If you’re not eligible for these sessions then our one to one or small group sessions are available for £27.50 per session – up to 5 learners can take part with one of our expert instructors.


Do you provide a bike fleet maintenance service?


Yes, at RideWise we offer a range of services to local businesses, including maintenance of bike fleets. Get in touch and we’ll provide you with more details and a personalised quote.

 

Can I borrow one of your bikes?


Yes! If you’re in our area then we’d be happy to lend you one of our bikes. Get in touch to see if we have one suitable for you.


Is RideWise a charity….or are you just really nice people?


We’re a registered charity (and we’re lovely people too!). We’re registered with the Charity Commission and our registration number is 1153800. We rely on donations, grants and community support to run our projects – we’ve been working with communities across our region since 2005!


What are your workshop opening hours?


Our Lenton Abbey workshop opens every day except for Saturdays, between 10am and 1pm. Our amazing volunteers run our workshop and they’re available to help keep your bike in tip top condition. You can find us at Lenton Abbey Park – next to Audley Avenue, Nottingham, NG9 2SF

 

I’d like to speak to someone – when are you open?

Our office is open Monday to Friday 9am to 5.30pm – but outside of those hours you can leave us a voicemail on 0115 9552288 and we’ll get back to you.

Find Us

Our bike repair workshop is located at Lenton Abbey Park, off Woodside Road, Nottingham. Our postcode is NH9 2SF.

We are open here every day between 10am and 1pm, except Saturdays.

General Enquiries
If you haven't found the answer to your query, please fill in the form below to contact the RideWise team, and we will be in touch with you as soon as possible

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